Reviews
Would you like to leave us a review?
Do you have a Google Account?
Then it’s easy to leave a 
review!
Do you Yelp?
Great! Please click this link to leave us a review on Yelp! Make sure to be 100% transparent. We love honest reviews!
These review sites need some basic information from you, such as your email address, in order to confirm that you are a real person writing a real review. Some sites require confirmation by email, some do not. Please note that you can use your Facebook account to login to the majority of these sites, but we’ve found that it’s easier to enter your information rather than connecting with Facebook. If you need help or have questions about writing your review, please send us a message. Thank you very much for taking the time to share your experience!
Took their time to listen to my needs when others didn’t. Great service, happy with their staff and my purchase. Thank you.
The service was done immeditely, and was completely in a short period of time. Thank you.
I'm so disappointed in this company I have purchased a couple Vehicles there in the last vehicle I'm currently using is a 2025 Tacoma and the problem is there is an issue with the passenger side door not opening properly and they said it's not under warranty and I just missed it by a thousand miles and this thing is like brand new and to add further insult to injury they said it would be over $200 just to look at the problem so I told them give me my keys and I left and I'll never be ... Read More DealerRater - Nov 7, 2026
It was a good experiences. They were really honest and upfront with everything. Thank you for your time & professionalism.
(Translated by Google) A very special thank you to Nayeli Hernandez, she was our salesperson and did an excellent job (Original) Un agradeciemiento muy especial a Nayeli Hernandez ella fue nuestra vendedora e hizo un excelente trabajo
Very distracted employees in their own personal conversations. Not welcome the customer and have the customer wait while their personal conversation is done!!
Highly recommended very excellent service attention to detail and great at helping you out get your vehicle
Mario was an excellent helper !!
They are very professional and the salesman was top notch. I had a good experience
I went in with the sole intention of only looking and came out with the vehicle I’ve always wanted. The process was fast, easy, and simple! Our salesman Martin along with his manager Daniel, were very helpful. This has probably been the only time I’ve been able to walk in and out of a dealership fast and so happy! Thank you!
Exceptional service! The recall, inspection and oil change was done in a very reasonable amount of time.
Horrible experience... I bought by kia carnival last year with full coverage and extended warranty. I go in and do my regular oil change with tire rotation 360 check up , now they come up with some excuses for me to pay the defrence because of high prices expenses are going up... I said to speak to a manager Roy explain it, i have full coverage. So called he said he took care of it. My service was oil change, without realizing they didn't do tire rotation or the 360 inspection. Please customer that are interested in purchasing a car from this ... Read More Google - Oct 10, 2026
The prices they advertise online when booking are not the same as what they actually charged me. I was charged over $40 more than the price shown on my online booking. The advisor was not helpful whatsoever and did not provide any reasonable explanation or assistance with the price difference.
amazing service the salesmen had a lot of patience with me and i am grateful for that because of them i now have my beautiful car
Service center was excellent and my Advisor Joel was amazing communication was on point and got the job done in a hurry. Probably will be back because of him.
This is the place to get your next Mazda vehicle. As soon as we walked in, the salesman greeted us and helped us throughout the whole buying experience. Ruben Esquivel & the whole staff’s attention towards us was superb. I definitely recommend Bert Ogden Mission Mazda
Young lady at the counter wasn't to informed on when tires got rotated, asked her for pamphlet on required maintenance, but said you didn't have one. Lobby was clean and had drinks available. Overall, it was nice.
Ruben made us feel right at home, from the moment we stepped in, test drove a Mazda CX5 till we brought it home. I highly recommend Bert Ogden Mazda, to all my friends and family. It’s the best investment you can make.
The service was good, but it took over 3 hours to finish, wich was too long.
Daniel was extremely patient with all of our family involved. Very satisfied with all the courtesy and attention and the hot 🌭 dogs! Daniel answered patiently any questions and concerns we all had.
Excellent work
General manager Martin Delarosa and salesman Christian Chevero are great. They r very helpful and have great customer service
This being our first visit, we were treated very nice and all our questions were answered in a professional manner
I had a great experience thanks to the salesman JJ he was very helpful and answered all my questions and was able to help me out with my purchase, I highly recommend Bert Ogden Mission Mazda Thanks again!
Excellent customer service, the services are performed very well, in a prudent time.
Ana did a sensational job in helping us purchase a new vehicle. She answered all our questions and concerns, ensuring we were completely satisfied. The finance team were also helpful and made things easier to understand with their high tech touch screen. Thank you, Ed and Pat
Great customer service! Very help to find us a good deal on a car. Thank you very much Moises Herrera
Very friendly and very professional and quick service at a very good price.
Had a great experience and my sales associate David was very helpful and got us a great deal. Vroom Vroom 😉👍
Best Place to get my car service. Love my 2015 Kia Soul and with the service done on it, still feels fresh driving the car around town. Great Work.
Everyone was very polite and friendly . They took my car in right away and it didn’t take as long as I thought it would.
Great service, Eduardo Garcia helped us to get a new KIA. Definitely recommended.
(Translated by Google) An associate at the dealership named Carolina was very kind to me from the moment I arrived. Kia in Mission, Texas. Excellent service. (Original) Una asociada de la Agencia de nombre Carolina fué muy amable conmigo desde que llegué. Kia en Mission, Texas. Excelente servicio.
Had a great experience, great customer service throughout my experience. Highly recommend.
An amazing experience ! No pressure ! they made it fun buying a truck. They went above and beyond courteous and kind. Royce was so kind and was right no hassle. After all was done Mr. James Presas even though it was 9:00 PM went outside to congratulate us. I’ve never had a manager care to do that. Fiesta Nissan made buying a vehicle stress-free. I also want to thank Alma who took time with us and the finance gentleman. I will definitely recommend you all.
Mayra is always so helpful every time my vehicle needs service. Is always willing to offer options of additional services in case I need a ride. Keeps me updated through the whole process!
Martín was very helpful, great experience 😊
(Translated by Google) Excellent service from Eduardo Garcia. Record-breaking sales and processing times. In just a few hours, I was driving my brand-new vehicle with all the necessary registration and paperwork in my name. An unforgettable experience. (Original) Excelente atension Eduardo Garcia. Tiempos records de venta y gestion. En pocas horas sali manjenado mi vehiculo nuevo con placas y documentacion en regla y a mi nombre. Experiencia inolvidable
The service manager at Bert Ogden Mazda went out of his way, including his store, director to get us back on the road for that day on our vacation journey with our SUV. I am very pleased with the service department.
They looked for all my options and got me something that was ok to me, great customer service Thanks
Fast,quick service!
(Translated by Google) What I can say is that you won't leave empty-handed. The agents really know how to do business and find the best option for you. They're very kind and, above all, very patient 🙏. And after visiting five different dealerships, I was finally able to find and negotiate what I needed with them. They have cars at very good prices, and the prices are negotiable.
(Original)
Lo que puedo decir es que no te vas con las manos vacias. Los agentes si saben hacer negocio y buscar la mejor opcion para ti. Muy amables, con mucha ... Read More Google - Aug 16, 2026
Amazing Expierence with Seller Michael, I was undecided first but Michael did not rush. Did his very best to get what I wanted !!!
Very questionable technical knowledge in their service department.
I brought my Mazda 6 to Bert Ogden Mission Mazda yesterday for an alignment because the vehicle was pulling to the right. After picking up the car and driving away from the dealership, I immediately noticed that it was still doing the exact same thing.
I called the service department back, explained that the issue had not been resolved, and rescheduled the vehicle for today so they could take another look at it.
They took the car in again today, and unfortunately, the vehicle is still pulling to the right exactly as it ... Read More Google - Aug 14, 2026
45 minute oil change, not bad
I took my car in on a Tuesday. They said they would call me by the end of the day or the next day. It should be ready. I waited and never got a call so on the 3rd and 4th day I kept getting voicemails So I’d leave a voicemail and never got a call back. So on Monday the 7th day my car was there I called and finally got answers as to why it was taking so long. They were nice, but I told them I would’ve hoped they would’ve given me a courtesy ... Read More Google - Aug 12, 2026
Greeted with care and offered assistance right away. Sales rep was ready to help and assist me.
I went in to check out the Nissan Rogue Rock Creek/Dark Armor and fell in love with the Rock Creek.. Definitely a great buy BIG shout out for Excellent customer service from Jose Mendoza(Sales) Manager is (Martin Aguirre) Finance (Aaron), I got what I wanted and needed in my new vehicle. Thank you Bert Odgen Fiesta Nissan Edinburg, TX You go above and beyond to help your customers get what you want… We are proof. 🥰 HIghly recommend for buying a car and getting service here. Ask for Jose Mendoza if looking to buy a car.
Excellent Service, Very attentive services, Great communication between representatives and customer. Will recommend a visit.
Worst service ever. These people spent more than a week replacing a battery that had just been replaced in April. Told me I could pick it up today. Got a ride to the dealership. After searching for my car for about 15 minutes, guess what? It wouldn't start. They were going to have the technician look at over this afternoon to see what the problem is. That was hours ago. Have I heard anything? No I have not. This is also a recurring issue with this dealership. They never contact me to let me know what the issue is and ... Read More DealerRater - Aug 6, 2026
Paloma was excellent to work with. Very happy with my Cx-90
Went in for service. Diagnostic was a joke got told exactly what was on the app. For further inspection bumper had to be remove and that would be an additional charge of $455
Proactive support and customer satisfaction! Really enjoyed the buying process of my new car at Fiesta Nissan!
Best customer service they were really nice and helpful, helped me understand and made me feel comfortable
Got there they literally opened the door at exactly 7:30, then they informed me that my service package reserved and choosen online was actually $500.00 more than the price online, that they had issues updating it online, and if I wanted to proceed I had to pay the new amount. I refused just got oil change and tire rotation, and they took a whole hour and a half to do, while other dealerships get this service done in less than 30 mins. They never offered a discount or anything to compensate for the erroneous information online. Thus far worst experience at dealerships.
Great service and fast approval ! Alma was very helpful and nice and she made sure we had a great experience! She followed up even after we left to make sure that we were happy with our purchase
I am extremely disappointed and frustrated with the service I have received. I brought my vehicle in for what should have been routine maintenance—a tire rotation, oil change, and replacement of a purge valve. Instead, my vehicle has now been at the dealership for nearly two weeks, and I still do not have it back.
What has been most disappointing is the complete lack of communication. I have received little to no updates unless I reach out myself, and even then, I have not been given clear information or a realistic timeline. As a customer who purchased my vehicle ... Read More Google - Jun 17, 2026
We had a great experience both the manager and salesperson that helped us were both excellent. We would definitely do business with them again in the future and would highly recommend them.
Had an appointment at service and took 3 hours of waiting for an oil change
Mayra girl very rude and dont know what she is doing!
Excellent customer service from Cristian Chavero. Explained all the features with detail to my new vehicle. Made sure that my transaction ran as smoothly as possible. Make sure you go see him at Fiesta Nissan in Edinburg.
I can get the same amount of work that it took them 3:40 hrs:min in under an hour. If it would not have been a factory recall, I would definitely have done it myself.
Be aware from purchasing from this dealership. I've purchased 5 nissans from 3 different dealerships in the last 5 years. And this has got to be the worst experience I've ever had from Bert Ogden Nissan stay away, especially from the service department. Not too reliable, not too professional. BEWARE...
They only need to work on the time management. I made an appt for 730 it took a few hours.. but other than that they are very professional and I recommend this place.
Best experience!!! Alma and Julio really took care of us and answered all our questions. My daughter bought a 2026 Nissan Sentra!!!
I’ve been with KIA for the past 7 years and have visited several KIA dealerships, always having great experiences, which is why this particular location was so disappointing. My appointment was scheduled for 10:00 AM, and although I arrived early, I was told the service would take about 2 hours. When I returned 3 hours later, they told me it would take another hour. 4 hours total for just an oil change and tire rotation is completely unreasonable.
On top of that, every other KIA dealership I’ve visited has provided a detailed breakdown of my vehicle inspection and the services performed. This location ... Read More Google - May 16, 2026
Good customer services friendly good percentage sell manager and sell man Abraham good man ..great job
I bought 300 M Chrysler at Bert Ogden CCJR in January of 2004. I traded in this vehicle in a dealership in Austin, TX in August 2025. I cancelled my extended service warranty for $2,014.00 in October directly with First Automotive Service. This company confirmed verbally that Bert Odgen CCJR has already received the refund in December.
When I bought the vehicle my purchase for this coverage was funded in days, now to cancel and get reimbursement from this dealership is not out of this world.
The owner even has a business school named in UTRGV, Robert V. Vackar College of Business and Entrepreneurship, ... Read More DealerRater - May 4, 2026
Great service at the counter and great use of technology to keep me informed. Fast and easy process.
Very professional,that know where and how to help you with what I was long for,paperwork wise took way less time and easier than another dealerships .
Great service and super friendly people. Shoutout to Johnathon, Jorge, Omar, and Joel for being so friendly and helpful
Very friendly and helpful sales representative. Outstanding costumer service from all the team at fiesta nissan.
I scheduled an appointment to get my 2011 Kia Soul's sunroof fixed because it was not closing and opening correctly. They informed me that it would need a diagnosis first and it would cost me $190. I was shocked by the price but eventually I agreed to it.
I dropped off my car at Kia around 10:30. and left. The clock marked 2:30 p.m. and nobody from kia had contacted yet. I decided to call and they said they were busy assisting other clients. About 10mins later they called me just to let me know that the sunroof was broken and it ... Read More Google - Apr 24, 2026
I love my free oil changes for life. Its such an amazing deal happy with my nissan kick
They have great service and great people taking care of you. When we arrived this morning we were greeted and our vehicle was taken in for service with out delay. I want to thank all of the service members for doing a great job.
Great service department & sales people were very helpful, didn’t try to pressure me to purchase, I had a very good experience buying at Fiesta Nissan & would you recommend them to others!
José Mendoza was great! Explained the process to my wife and I with clarity and understanding. He knew exactly what we wanted and he made sure that we were taken care of.
He listened to what I had to say, and what I needed. He was kind. He was polite and respectful.
Jose mendoza was very accomodating courteous and attentive to all my questions so as michael. I am very satisfied to their service.
Everyone was very helpful on my vehicle purchase, thank you Jorge talavera for everything and for everyone that helped me out
The staff member that help me was very knowlegeable and freindly. The oil change was done bery fast.
