Customer Testimonials
45 minute oil change, not bad
Greeted with care and offered assistance right away. Sales rep was ready to help and assist me.
I went in to check out the Nissan Rogue Rock Creek/Dark Armor and fell in love with the Rock Creek.. Definitely a great buy BIG shout out for Excellent customer service from Jose Mendoza(Sales) Manager is (Martin Aguirre) Finance (Aaron), I got what I wanted and needed in my new vehicle. Thank you Bert Odgen Fiesta Nissan Edinburg, TX You go above and beyond to help your customers get what you want… We are proof. 🥰 HIghly recommend for buying a car and getting service here. Ask for Jose Mendoza if looking to buy a car.
Excellent Service, Very attentive services, Great communication between representatives and customer. Will recommend a visit.
Worst service ever. These people spent more than a week replacing a battery that had just been replaced in April. Told me I could pick it up today. Got a ride to the dealership. After searching for my car for about 15 minutes, guess what? It wouldn't start. They were going to have the technician look at over this afternoon to see what the problem is. That was hours ago. Have I heard anything? No I have not. This is also a recurring issue with this dealership. They never contact me to let me know what the issue is and ... Read More DealerRater - Aug 6, 2026
Paloma was excellent to work with. Very happy with my Cx-90
The accommodations that David Gutierrez and the staff made for my handicap mother and I was incredible. From the start to finish, excellent service. My mother and I are very pleased with Bert Ogden Mazda and are enjoying our 2026 CX-30 very much!
Staff was very friendly .
Proactive support and customer satisfaction! Really enjoyed the buying process of my new car at Fiesta Nissan!
Great dealership, this is my 3rd Mazda and always get treated well. Thanks to salesman Eduardo Garcia and the finance team for getting me in and out the door.
(Translated by Google) Excellent service and friendliness... my sales agent Martin Camacho... I highly recommend him 👌 (Original) Excelente trato, servicio y amabilidad.. mi agente de venta Martin Camacho .. se los recomiendo 👌
Awesome customer service.
(Translated by Google) Excellent service from Alexis (Original) Excelente atención de Alexis
Friendly service got a good deal Thanks Eduardo Garcia
Great and quick customer service 🙂
Best customer service they were really nice and helpful, helped me understand and made me feel comfortable
Since my arrival and until I left Julie and team treated me very nice. It was drizzling and Julie was the one getting wet. She was so considerate.
So kind of them to fit me in even without an appointment! #gratitude #service
Recently purchased a new vehicle with Martin and Nayeli, and had an easy process. Martin went above and beyond for me, and was very knowledgeable. Highly recommend this location if you’re looking for a new vehicle!
Friendly sales staff. Loving my new Kia!
Love the customer service
Excellent experience at Bert Ogden Mazda. They diagnosed it within a day, let me borrow a great CX 50 while mine was repaired over the weekend. I had bought extended warranty so my out of pocket was $100 deductible on a $1550.00 repair bill.. Thank You Service team member Jenifer M.
Eduardo was so amazing from the moment we met him! He approached us, asked us what we were wanting to do! Found solutions to be able to support us! He really cares and has great communication skills! Will definitely recommend him! Easy process went in late one night and left the next with a car!
Daniel C was very helpful in finding a car test drives and going through all the steps. Santiago made the financing go smoothly. Overall it was a good experience!
Very good service. Highly recommend Daniel Cisneros our salesman.
Service was professional and completed in the time period promised
Salesman David Gutierrez made this buying experience much better than I anticipated. My wife is happy with her new Mazda CX-5.
Great service and fast approval ! Alma was very helpful and nice and she made sure we had a great experience! She followed up even after we left to make sure that we were happy with our purchase
I was helped by friendly & professional staff both by phone & in person. Their shuttle service was extremely helpful as well. Thank you KIA staff.
Excellent service
David Gutierrez and Daniel exceeded our expectations. Their service was excellent. Everything was explained in a kind and professional way. David was very understanding and patient with us. He took his time allowing us to test several vehicles, and explained all the technology features in every car. I will definitely recommend this Mazda dealership to our friends and family.
I did like the service and the way a video was sent to me about what repairs needed to be done. The only thing is they did not have a loaner for use while car was in service but all in all great service
We had a great experience both the manager and salesperson that helped us were both excellent. We would definitely do business with them again in the future and would highly recommend them.
(Translated by Google) Excellent service!! (Original) Excelente trato!!
Excellent customer service from Cristian Chavero. Explained all the features with detail to my new vehicle. Made sure that my transaction ran as smoothly as possible. Make sure you go see him at Fiesta Nissan in Edinburg.
Martin and Eduardo gave us a great experience.
Amazing customer service, notified me everytime there was an update. And even called me back to verify how long it would take. Amazing service
(Translated by Google) Very good experience 💯 (Original) Muy buena experiencia 💯
Be aware from purchasing from this dealership. I've purchased 5 nissans from 3 different dealerships in the last 5 years. And this has got to be the worst experience I've ever had from Bert Ogden Nissan stay away, especially from the service department. Not too reliable, not too professional. BEWARE...
Muy agradecida con el trato que nos dieron en especial a Ana Aguirre y muy satisfecha con la compra y sus garantías. GRACIAS😊 (Translated by Google) I'm very grateful for the service we received, especially from Ana Aguirre, and very satisfied with the purchase and its guarantees. THANK YOU 😊
They only need to work on the time management. I made an appt for 730 it took a few hours.. but other than that they are very professional and I recommend this place.
Jesus Ortega fue muy amable y me explicó y me ayudó con todo el proceso excelente vendedor (Translated by Google) Jesus Ortega was very kind and explained and helped me with the whole process; an excellent seller.
Best experience!!! Alma and Julio really took care of us and answered all our questions. My daughter bought a 2026 Nissan Sentra!!!
Crystal was the best sales woman! She always made sure that i was satisfied and content with any car i looked at and had me drive home with exactly what i went in looking for! 🙂
Acabo de hacer la compra de una SUV quedé enamorada d mi nuevo vehículo y la atención que me dieron 100 de 100 seguiré eligiendo Mazda (Translated by Google) I just bought an SUV and I'm in love with my new vehicle and the service I received. 100 out of 100! I will continue to choose Mazda.
I am very satisfied with the service.
Great customer service, friendly staff, and good prices. Highly recommend this place.
Great SalesMan Martin👍🏼
Thanks for the exceptional warm service you provide me Mayra, it was like talking to a close friend, you took care on every detail.
First and foremost, I’d like to say my shopping experience with Mazda
has been amazing. Daniel Cisneros was incredibly attentive, professional, and helpful throughout the entire process. Any question or concern I had was answered ASAP, and he made sure I felt comfortable and informed every step of the way.
Buying a vehicle can sometimes feel stressful, but Daniel made the experience smooth, exciting, and genuinely enjoyable. He went above and beyond to make sure everything was taken care of and that I got exactly what I wanted. I truly appreciated his patience, communication, and dedication to great customer ... Read More Google - May 7, 2026
Good customer services friendly good percentage sell manager and sell man Abraham good man ..great job
amazing service!
I will give it a 5 star. The willingness to work with me to meet my budget was excellent. Sid went far and beyond to get me a vehicle. Thanks so much.
I bought 300 M Chrysler at Bert Ogden CCJR in January of 2004. I traded in this vehicle in a dealership in Austin, TX in August 2025. I cancelled my extended service warranty for $2,014.00 in October directly with First Automotive Service. This company confirmed verbally that Bert Odgen CCJR has already received the refund in December.
When I bought the vehicle my purchase for this coverage was funded in days, now to cancel and get reimbursement from this dealership is not out of this world.
The owner even has a business school named in UTRGV, Robert V. Vackar College of Business and Entrepreneurship, ... Read More DealerRater - May 4, 2026
THE BEST PLACE TO BUY A NEW CAR THEY EVEN BEAT SAN ANTONIO PRICES GREAT SERVICE LOW INTEREST
Great service at the counter and great use of technology to keep me informed. Fast and easy process.
Very professional,that know where and how to help you with what I was long for,paperwork wise took way less time and easier than another dealerships .
Muy amable el personal y muy buen servicio , muy agradecida . (Translated by Google) The staff were very friendly and the service was excellent, I am very grateful.
Great service and super friendly people. Shoutout to Johnathon, Jorge, Omar, and Joel for being so friendly and helpful
I placed an appointment for an oil change and was out of there in no time. Staff was nice and professional.
Very friendly and helpful sales representative. Outstanding costumer service from all the team at fiesta nissan.
Excellent service. I took sportage for a recall and check engine light. And since I was there might as well do an oil change with a coupon dealership had sent. They provided all services needed in a timely manner and advised concerns as well. Carolina and team did a great job.
Myra always comes through with setting up an appointment and the service is great. I don’t mind drive from Weslaco to mission.
I highly recommend Bert Ogden Mission for their exceptional service. They did an outstanding job on my Kia Telluride, attending to every detail with the utmost care. Furthermore, the customer service was among the best I have ever experienced. In particular, Mayra Calderon was professional and attentive, ensuring all of my questions were thoroughly addressed. This was a seamless, five-star experience, and I will certainly be returning for future needs. Thank you to the Bert Ogden Mission team for your excellence.
Great customer service. Would definitely recommend to others.
Absolutely fantastic! Everyone that worked with me were just amazing! They'll work with you to get you a great reliable vehicle within the budget you can afford. There are so many dealerships out there that make all kinds of promises, but Bert Ogden Mission Mazda actually delivers! Thanks guys! You're the best!
I love my free oil changes for life. Its such an amazing deal happy with my nissan kick
Excelente servicio casi nada de espera aunque no tenga cita (Translated by Google) Excellent service, almost no waiting even without an appointment
